Benefits Analyst

Position Summary

The Benefits Analyst will support the day-to-day administration of the company’s compensation, and health and welfare programs.  Responsible for day-to-day electronic data interface between 3rd party benefit providers and the Company’s enterprise systems.  Maintains benefit and compensation records and prepares documents and electronic files necessary for implementing benefit coverage.  Able to consult and advise Associates on eligibility, coverage and claims procedures for group insurance and other related benefits. Works on benefits activities of a diverse scope requiring minimal interpretation of policies and guidelines.

·        Administers and monitors electronic data transmissions for all external welfare plan vendors (e.g., health, medical, dental, vision, 401k, Health Reimbursement Accounts, flexible spending account and cobra) according to required schedules.

·        Providing benefit orientations and assisting employees with insurance related inquiries

·        Resolves errors associated with data transmission files and communicates with vendors about problem resolution. 

·        Responsible for troubleshooting benefits technical issues relating to day-to-day operations of the ESS/MSS portal.

·        Documents, analyzes, and performs necessary testing of computer programs, third party software and reporting for one or more benefit programs. Serves as Benefit Department point person for software modification by IT programmers and HRIS Associates.

·        Assists with development of job description and job classification process to ensure consistency throughout the organization. Participates in the benchmarking of all job descriptions

·        Aids in the evaluation and analysis of salary data, determination of pay grades for new and existing jobs, including market pricing.

·        Develop effective analytics and metrics to influence program direction and monitor impact and effectiveness.

·        Serves as a point of contact for auditors (both internal and external) and helps with data extraction and related audits for benefits and compensation.

·        Serves as primary back-up to Retirement Plans Manager in 401k Plan reconciliation process and funding. 

·        Manage and generate various benefit reports.

·        Tuition Reimbursement Program Administration 

·        Assist in responding to information requests from the 401(k) Plan record keeper.

·        Assists in entering Associate benefit enrollment data into HRIS when necessary.

·        Creation of files for new hires as well as maintenance of active and termed files Assists with the annual enrollment process.

·        Responsible for investigating and responding to Qualified Medical Support Orders.

·        Responsible for leave management program, including but not limited to managing the short-term disability payments in partnership with payroll and third-party administrator.

·        Responds to benefit inquiries from managers and Associates on plan provisions, benefit enrollment, status changes and general inquires. 

·        Supports Benefit Department communications activity as necessary in the timely fulfillment of monthly benefit communications to newly eligible Associates and Associate’s transitioning in change of status. 

·        Maintains confidentiality of proprietary information. 

·        Other duties as assigned.

 

 Bachelor’s degree in human resources, Accounting, or related field of study and minimum of 3 years’ experience in benefits administration.

·        Ability to understand and respond appropriately to requests and use independent judgement to take appropriate action and/or provide appropriate information. 

·        Working knowledge of benefits related laws and regulations (FMLA, ADA, ERISA, Section 125, COBRA, HIPAA, ACA)

·        Must have good organizational skills with the ability to take direction, prioritize tasks and work independently with minimum supervision. 

·        Demonstrated quantitative, critical thinking, verbal and written communication skills. 

·        HRIS experience and report writing experience required.  SAP Experience is a plus. 

·        Experience with file integration with outside service providers.

·        Strong MS Office Suite Skills (Word, Excel, PowerPoint)

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

·        Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.

·        Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

·        Cultivates Innovation: Creating new and better ways for the organization to be successful.

·        Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

·        Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

·        Develops Talent: Developing people to meet both their career goals and the organization's goals.

·        Ensures Accountability: Holding self and others accountable to meet commitments.

·        Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

·        Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

·        Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.

·        Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

 

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida. 

 

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, Sumitomo Corporation of America (SCOA) purchased TBC Corp. SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

 

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

·        Integrity - We act honestly because nothing is more important than our reputation. 

·        Teamwork - We are better together. 

·        People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.

·        Accountability - We own our actions and decisions; we do what we say we are going to do.

·        Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.